State Farm® Insurance Agent Jeff Ward
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ian Barr
August 16, 2024
"I don't think I've ever had this great of an experience with an insurance rep in my life. Adriana has been the most amazing and kind hearted individual I've encountered who has not only done her job but knows more about it than most people in her field I'm guessing. She was prompt regarding claims, questions, and more. If I could give more stars I would. she deserves an award or a raise. Thank you again for your help!"
Heather O'brien
July 30, 2024
"Stephanie of the Jeff Ward team did an amazing job helping us transfer our insurance needs to State Farm. The process was made seamless and she held my hand every step of the way while helping me coordinate things on my end and took the time to go over all information and scenarios. They are a pleasure to work with and make sure to take amazing care of you and your insurance needs every step of the way! - Heather"
Debra Jones
July 6, 2024
"I was frustrated with my insurance going up when I had no accidents or tickets in 5 years. I live in Bonney Lake and decided I wonted a local insurance office to go to. So I looked up insurance and State Farm came up. I called and Stephanie said come right in. What an exceptional experience from cradle to grave. Not only did she assure me that she could beat my current Insurance company rates, she knocked it out of the park on price with the same coverage. Stephanie thank you so much for the great experience and meeting my insurance policy for auto and home. If you’re reading this go to Stephanie! They are next to Dairy Queen in Bonney Lake."
"Thanks Debra welcome to State Farm and our office! Stephanie does a great job, I’ll be sure to pass on the praise!"
Lorena Saxton
June 29, 2024
"Great to work with"
"Thanks Lorena!"
Wilson Chan
June 28, 2024
"Everyone in the office is very professional, knowledgeable and friendly. Stephanie Zuck guided me through all the policy options and answered my questions very precisely. It is day and night experience comparing to my previous Geico interaction. I just wish I had switched to Jeff's team at State Farm much earlier. Great service and great staff. Did I say Stephanie is the best?"
"Stephanie is awesome! Thanks for the review she is a top-notch insurance professional. "
Kevin Fillbach
June 28, 2024
"Off to a good start with State Farm. Stephanie Zuck was able to lower my bill by roughly 100 dollars per month with double the coverage with also including renters insurance. Very personable people at this office, much better then my experience with gieco where I spent the last 10 years over paying."
"Thanks Kevin for the review and welcome to our insurance agency! "
Joshua VanderHoeven (JDogV)
June 12, 2024
"Helped me get Life Insurance for both my wife and me!"
"Thanks for the review!"
Joy Lawless
May 29, 2024
"My current insurance is ceasing services in WA state so I was shopping around for new home and auto insurance. Stephanie was so helpful and kind. She helped me get a pretty comparable price and coverage to what we had before. She was super responsive and got us all set with our new policies very quickly."
"Thanks for the review Joy! Welcome to our insurance agency!"
bman5000
May 4, 2024
"stephanie was very helpful"
"Thanks for the kind words!"
Michelle ONeill
March 13, 2024
"Stephanie was super helpful when we were looking for options for auto insurance in December. Fast, friendly and helpful. When I reached back out about home owners she replied even faster and we were taken care of effortlessly. Thank you for providing not only competitive rates but outstanding customer service!"
"Thanks for the kind words Michelle! Stephanie is super responsive and professional we love having her on our team! Welcome to the State Farm family and my office!"
Melissa Hirn
February 28, 2024
"Stephanie was so great. Saved us tons of money and was such a pleasant person to work with. She stayed on the phone with us through 4 policy that we needed and got them all done so efficiently. We are happy campers in a situation that started out very stressful. Thank you for all your hard work."
"Thanks Melissa were happy we could save you some money too! Welcome to State Farm!"
Laurie Hancock
February 14, 2024
"I changed my car insurance to State Farm. It was easy, hassel free and the best part, I saved money."
"Thanks Laurie my team does a great job keeping it simple but making sure to review the important stuff, and save money. "
Ashley Guptill
February 10, 2024
"Jeff and his team have always provided supreme service and great rates!"
"Thanks Ashley! It’s always been a pleasure to take care of the Guptil family!"
Macy Whitacre
January 31, 2024
"Jeff Ward and his team have always been extremely transparent and helpful. I appreciate their responsiveness to any questions I've had and highly recommend using them as your insurance agent!"
"Thanks Macy for the review! It was a pleasure to review your car insurance and renters insurance with you and get to know you a little better!"
Julie Rose
January 26, 2024
"Great customer service."
"Thanks for the review! "
Bill Tallent
January 25, 2024
"I was not looking to change insurance carriers,but I got a cold call from Vanessa and agreed to let her give me a quote. She saved me so much money that I couldn't say no. Only been a customer for a few months but so far everything is great!"
"Vanessa is a pleasure to have on our team, always friendly and professional. Glad we could save you a chunk of money on your home and car insurance!"
Eleanor Brewer
January 23, 2024
"Been my agent over 10 years great service and always helpful when I need it."
"Thanks Eleanor!"
Chelsey V
January 18, 2024
"I am so grateful to Stephanie for providing me with excellent customer service! She was able to double my coverage and saved me a ton of money! I am so glad I made the switch to State Farm. Thank you!! 😊"
"We're glad you made the switch too Chelsey! Glad we could save you a ton of money on your car insurance. Doubling your coverage will save you even more when claim time comes."
Terry Temple
December 5, 2023
"Stephanie was awesome to work with—friendly, knowledgeable, responsive and competent. The entire experience was efficient and well done!"
"Thanks for the kind words Terry! Stephanie is a great insurance agent and we're lucky to have her on the team."
Jonathan
November 2, 2023
"Extremely friendly and helpful, saved me a bunch of money for better coverage and I was done in just a few minutes!"
"Big thanks for the awesome shoutout! 😊 Super happy to hear we nailed it with your car and home insurance. Saving money and getting you sorted quickly is what we’re all about! 🚗🏠 If you ever need anything else or just wanna chat insurance, we’re here for you. "
Plato
October 4, 2023
"great customer service from Adriana"
"Adriana is a gem and we are lucky to have her on our team! Thanks for taking the time to write up a review and thanks for choosing my team for your home insurance and car insurance!!"
Cole Neal
September 16, 2023
"Stephanie was AMAZING! Late Friday afternoon call and she calmed me immediately. I’ve never used State Farm but this seems like the start of a wonderful relationship."
"Thank you so much for your glowing review! We’re thrilled to hear about your positive experience with Stephanie. It’s always our goal to provide prompt and reassuring service, no matter the time of day. We’re looking forward to building a great relationship with you and are here whenever you need us. Welcome to the State Farm family!"
michael vaughan
September 7, 2023
"I worked with Stephanie and I appreciated her thoroughness in explaining all of the details. She took her time to go over every detail and discount available."
"Thanks Michael! thrilled to hear you had a great experience with Stephanie! 🌟 It’s super important to us that you feel informed about all the ins and outs of your car insurance and home insurance. Thanks for the shoutout, and if there’s anything more we can do for you, just let us know. Drive safe! 🏠🚗"
shane cowhig
September 7, 2023
"In a day and age when everyone is often to busy to help a customer Stephanie took time to throughly explain and make sure I had exactly the coverage I needed. If your looking for any type of insurance I would start here!"
"Thanks a ton, Shane! 🌟 In the hustle and bustle of day to day, it’s awesome to know Stephanie stood out by providing the thorough service you deserve. For any insurance needs, you know where to find us. Stay covered and take care! 🛡️🏠🚗"
Bradley Tate
August 31, 2023
"Jeff and Stephanie were quick, responsive, and super helpful with quoting. Appreciate all their time and effort with a unique insurance scenario!"
"Thanks for the review Bradley I’ll pass on the kudos to Stephanie!"