State Farm® Insurance Agent Jeff Ward

"Tommy was very helpful and friendly. 10/10 customer service!"

"I recently moved from FL to WA and Jeff’s team made it seamless to transition my policy over. Nathan was a big help, and gave me a good idea of what coverages I am in need of"

"So far getting a quote and enrolled has been great. Dealing with a new accountant exec that lives in the area is a better experience than someone from across the country or in India."

"I’ve been with the Jeff ward Statefarm for a few months now. Tommy Mendenhall may be the greatest insurance agent in the world. I have called multiple times over confusion and questions about insurance and each time Tommy has gone above and beyond the call of duty to make sure I receive the best service."

"Worked with Tommy at State Farm on a renters and auto policy. He was able to get me a considerable discount, was very easy to work with and no pressure . I really appreciated the time he took along with his knowledge of the policies . Thank you again."

"Worked with Rebekah! She's fantastic and so knowledgable."

"I was looking for better insurance when I came across a local State Farm office, Jeff Ward and his team. From the very beginning, they were friendly, helpful, knowledgeable, and responsive. They made me feel supported and heard without ever trying to oversell me or add unnecessary things to my quote. I was very happy with the pricing I received and decided to make the switch in 2014.
Fast forward to today —- Jeff and his team are still in the same office, providing the same exceptional top-tier level of service they did when I first met them. They’re responsive, flexible when needed, and always focused on making sure their customers are taken care of.
I couldn’t be happier to be part of State Farm, but even more so, I’m grateful to have the support of Jeff and his team. It’s rare to find that kind of consistency and genuine customer care after so many years. I highly recommend them!"

"Stephanie was AMAZING! Late Friday afternoon call and she calmed me immediately. I’ve never used State Farm but this seems like the start of a wonderful relationship.

8/8/26 - update - Michael is also AMAZING too!!!! Honestly, it’s great to know you can call your agent and get a personalized conversation with a knowledgeable staff member. They care about their clients. They listen and respect you enough to get you answers and help as much a they can. I’m so glad we called Jeff Ward State Farm a few years ago. We are clients for life."

"Tommy is fantastic! We are in the process of purchasing a house and he made the home owners insurance process seamless. He is very detaile oriented and took the time to explain everything to us. Also we went ahead and switched our auto insurance as well and received a nice little bundle."

"We just switched our auto and included home owners insurance with Tommy from State Farm and he was by far the best valued quote. He was super professional, and patient as I was getting other quotes with no pressure. Hands down I highly recommend him. Friendly, informative and knowledgeable."

"Sheri at Jeff Ward State Farm provided outstanding customer service. She noticed that our RV insurance was being billed monthly while the rest of our policies were paid annually, and she proactively reached out to ask if we’d like everything to match.

She took the time to research whether our RV policy could be switched from monthly to yearly billing, then got back to us promptly with the answer. I really appreciated her attention to detail and willingness to go the extra mile to make things simpler for us. It’s refreshing to work with someone who is so proactive, responsive, and genuinely looking out for her customers. Thank you, Sheri!"

"This is the first insurance agency I have found in years that truly cares about their customers. All my questions, calls and a recent auto claim are answered handled with kindness taking the stress off of me. When I call the talk to me like I am important and a truly known."

"⭐⭐⭐⭐⭐

I had an outstanding experience working with Tommy. From the very beginning, they were professional, knowledgeable, and genuinely took the time to make sure I understood all of my coverage options. They helped me find the best coverage at a competitive price! He saved me A LOT!

What really stood out was their responsiveness and attention to detail. Every question I had was answered quickly and thoroughly, and the entire process was smooth and stress-free.

If you're looking for an insurance agent who is honest, dependable, and puts your best interests first, I highly recommend Tommy."

"Sheri was very helpful and efficient in helping me with my billing questions."

"Had the pleasure of working with Josh Vanderhoeven from this office location. He helped my wife and I set up vehicle and renters insurance. His customer service is one that your will remember for years to come, as well whenever you hear the name State Farm."

"Tommy helped me switch from progressive to State Farm and ended up saving me 80$+!! He was super helpful and I would recommend his office!"

"Had an awesome experience with Tommy, he got me insurance for my business and saved me thousands!"

"We had a great experience working with Tommy. We had many questions and had him go back multiple times with different options and scenarios. He was so patient with us and happy to look into everything we asked. He took extra time to explain everything clearly."

"I worked with Tommy on switching over my auto and renters insurance and he was amazing!! Very kind and explained everything to me and answered all my questions! We need more people like him. Highly recommend!"

"I am so thankful I contacted State Farm insurance and had a chance to discuss my insurance needs with Tommy. He was extremely helpful, knowledgeable, patient and friendly. I hadn’t had this searching for new insurance experience in years so was pleasantly surprised at how easy Tommy made the experience. He was a pleasure to work with, and I have confidence he’ll be able to answer any future questions I may have."

"Tommy was such a great help! He explained everything really clearly and made sure I understood everything that was going on with a great attitude the whole time. I can’t recommend them enough"

"Jeff Ward State Farm Insurance Agency sets the standard for how an insurance office should operate. Professional, responsive, and genuinely focused on helping you make the right decision, not just selling a policy. They communicate clearly, follow through, and make the whole process smooth. If you’re looking for an agency you can trust, this is it."

"I have been very happy with working with Jeff Ward's insurance for the last several years. Recently decided I wanted to add an umbrella policy since I am retired and wanted coverage in case of the very rare and unexpected possibility of a large liability claim against me. Thomas M worked with me to give me the quote and explain the modest reduction in my current policies. Very happy with the service."

"Tommy was very good to work with. He had great customer service, explained everything thoroughly and got me some very good coverages. All the staff was very friendly as well."

"Didn’t end up going with State Farm, but Josh V was great, knew his stuff, and was very informative."