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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debra Jones

July 6, 2024

5  out of  5 rating by Debra Jones
"I was frustrated with my insurance going up when I had no accidents or tickets in 5 years. I live in Bonney Lake and decided I wonted a local insurance office to go to. So I looked up insurance and State Farm came up. I called and Stephanie said come right in. What an exceptional experience from cradle to grave. Not only did she assure me that she could beat my current Insurance company rates, she knocked it out of the park on price with the same coverage. Stephanie thank you so much for the great experience and meeting my insurance policy for auto and home. If you’re reading this go to Stephanie! They are next to Dairy Queen in Bonney Lake."
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Lorena Saxton

June 29, 2024

5  out of  5 rating by Lorena Saxton
"Great to work with"
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Wilson Chan

June 28, 2024

5  out of  5 rating by Wilson Chan
"Everyone in the office is very professional, knowledgeable and friendly. Stephanie Zuck guided me through all the policy options and answered my questions very precisely. It is day and night experience comparing to my previous Geico interaction. I just wish I had switched to Jeff's team at State Farm much earlier. Great service and great staff. Did I say Stephanie is the best?"
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Kevin Fillbach

June 28, 2024

5  out of  5 rating by Kevin Fillbach
"Off to a good start with State Farm. Stephanie Zuck was able to lower my bill by roughly 100 dollars per month with double the coverage with also including renters insurance. Very personable people at this office, much better then my experience with gieco where I spent the last 10 years over paying."
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Joshua VanderHoeven (JDogV)

June 12, 2024

5  out of  5 rating by Joshua VanderHoeven (JDogV)
"Helped me get Life Insurance for both my wife and me!"
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Joy Lawless

May 29, 2024

5  out of  5 rating by Joy Lawless
"My current insurance is ceasing services in WA state so I was shopping around for new home and auto insurance. Stephanie was so helpful and kind. She helped me get a pretty comparable price and coverage to what we had before. She was super responsive and got us all set with our new policies very quickly."
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May 4, 2024

5  out of  5 rating by bman5000
"stephanie was very helpful"
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Michelle ONeill

March 13, 2024

5  out of  5 rating by Michelle ONeill
"Stephanie was super helpful when we were looking for options for auto insurance in December. Fast, friendly and helpful. When I reached back out about home owners she replied even faster and we were taken care of effortlessly. Thank you for providing not only competitive rates but outstanding customer service!"
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Melissa Hirn

February 28, 2024

5  out of  5 rating by Melissa Hirn
"Stephanie was so great. Saved us tons of money and was such a pleasant person to work with. She stayed on the phone with us through 4 policy that we needed and got them all done so efficiently. We are happy campers in a situation that started out very stressful. Thank you for all your hard work."
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Laurie Hancock

February 14, 2024

5  out of  5 rating by Laurie Hancock
"I changed my car insurance to State Farm. It was easy, hassel free and the best part, I saved money."
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Ashley Guptill

February 10, 2024

5  out of  5 rating by Ashley Guptill
"Jeff and his team have always provided supreme service and great rates!"
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Macy Whitacre

January 31, 2024

5  out of  5 rating by Macy Whitacre
"Jeff Ward and his team have always been extremely transparent and helpful. I appreciate their responsiveness to any questions I've had and highly recommend using them as your insurance agent!"
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Julie Rose

January 26, 2024

5  out of  5 rating by Julie Rose
"Great customer service."
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Bill Tallent

January 25, 2024

5  out of  5 rating by Bill Tallent
"I was not looking to change insurance carriers,but I got a cold call from Vanessa and agreed to let her give me a quote. She saved me so much money that I couldn't say no. Only been a customer for a few months but so far everything is great!"
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Eleanor Brewer

January 23, 2024

5  out of  5 rating by Eleanor Brewer
"Been my agent over 10 years great service and always helpful when I need it."
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Chelsey V

January 18, 2024

5  out of  5 rating by Chelsey V
"I am so grateful to Stephanie for providing me with excellent customer service! She was able to double my coverage and saved me a ton of money! I am so glad I made the switch to State Farm. Thank you!! 😊"
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Terry Temple

December 5, 2023

5  out of  5 rating by Terry Temple
"Stephanie was awesome to work with—friendly, knowledgeable, responsive and competent. The entire experience was efficient and well done!"
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November 2, 2023

5  out of  5 rating by Jonathan
"Extremely friendly and helpful, saved me a bunch of money for better coverage and I was done in just a few minutes!"
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October 4, 2023

5  out of  5 rating by Plato
"great customer service from Adriana"
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Cole Neal

September 16, 2023

5  out of  5 rating by Cole Neal
"Stephanie was AMAZING! Late Friday afternoon call and she calmed me immediately. I’ve never used State Farm but this seems like the start of a wonderful relationship."
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michael vaughan

September 7, 2023

5  out of  5 rating by michael vaughan
"I worked with Stephanie and I appreciated her thoroughness in explaining all of the details. She took her time to go over every detail and discount available."
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shane cowhig

September 7, 2023

5  out of  5 rating by shane cowhig
"In a day and age when everyone is often to busy to help a customer Stephanie took time to throughly explain and make sure I had exactly the coverage I needed. If your looking for any type of insurance I would start here!"
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Bradley Tate

August 31, 2023

5  out of  5 rating by Bradley Tate
"Jeff and Stephanie were quick, responsive, and super helpful with quoting. Appreciate all their time and effort with a unique insurance scenario!"
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kimberlee howard

August 24, 2023

5  out of  5 rating by kimberlee howard
"Very nice agents and they go out of their way to be accommodating!"
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Ileaha Smith

August 24, 2023

5  out of  5 rating by Ileaha Smith
"Stephanie was very helpful and knowledgeable!"